f999 bd Wallet — Deposit and withdraw via bKash, Nagad and Rocket quickly
Adding or withdrawing money from your f999 bd account is straightforward. Deposits via mobile wallet go through in just a few seconds, and withdrawals are normally completed within 10 to 45 minutes. Read on for details about the available methods, security rules and how to resolve issues.
Which mobile wallet to use for transactions
f999 bd supports three popular mobile wallets. You can deposit and withdraw with each of them. Which one suits you best depends on which wallet account you have and your day-to-day habits.
bKash
The most widely used mobile wallet in Bangladesh. Payments can be sent via the smartphone app or by dialling *247#. Because bKash has the largest user base, transactions go through quickly at any time.
Nagad
Nagad, the postal department's mobile wallet, has reached even the most remote parts of the country. It works both through the app and via USSD. For those who prefer not to rely on a data connection, Nagad is a convenient option.
Rocket
Rocket, Dutch-Bangla Bank's mobile wallet, has long been popular with people outside the formal banking system. Payments can be sent by dialling *322# or through the app.
Alongside playing at f999 bd, joining the f999 bd VIP programme also earns you weekly cashback, paid directly to your wallet.
Step-by-step guide to making a deposit
Before making your first deposit you need to be logged in to your account. Go to the f999 bd Login page, log in, then follow the steps below.
Open the Wallet menu
After logging in to your account, select the "Deposit" option from the top menu or dashboard.
Select a payment method
Choose whichever you have — bKash, Nagad or Rocket.
Enter the amount
Enter the amount you want, starting from a minimum of ৳200.
Confirm with your mobile number and PIN
Following the on-screen instructions, go to your wallet app or USSD code and approve the payment.
Wait for your balance to update
The money is normally credited to your f999 bd account within a few seconds.
Transaction limits and timing
The minimum deposit at f999 bd is ৳200, so you can start with a small budget. The minimum withdrawal is ৳1,000. After submitting a withdrawal request, the money normally reaches your mobile wallet within 10 to 45 minutes.
Rules and timing for withdrawals
Withdrawing your winnings is also simple. Keep in mind that a minimum balance of ৳1,000 is required before you can make a withdrawal.
Select "Withdraw" from the dashboard
While logged in, go to the withdraw option in the account menu.
Enter the amount and payment method
Choose how much you want to withdraw and which mobile wallet to send it to.
Verify your mobile wallet number
Check that the number you want to send to is correct. Once sent, it is difficult to reverse.
Submit the request
The money will normally reach your wallet within 10 to 45 minutes.
For more information about withdrawal conditions, read our Terms and Conditions page.
Keep your mobile wallet secure
Security is most important when transacting online. f999 bd itself uses SSL-encrypted connections, but protecting your mobile wallet is also in your hands.
Never share your PIN
Never tell anyone your bKash, Nagad or Rocket PIN — no f999 bd representative will ever ask for it.
Do not share your OTP
The OTP code sent to your phone during a deposit or withdrawal is for you only — never share it over a call or message with anyone.
Use your own number
Always use your own mobile wallet number for deposits and withdrawals. Payments sent from someone else's number may be rejected.
Avoid public Wi-Fi
It is best not to make transactions over shared Wi-Fi in restaurants or shops. Use your own mobile data or a trusted network.
For more advice on safe and responsible play, visit our Responsible Gaming page.
Common payment issues and solutions
If you need help resolving an issue, contact f999 bd's 24/7 live chat or email support — assistance is available in both Bengali and English.
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I made a deposit but the balance has not appeared
First confirm through your wallet app that the payment was successful. If it was, copy the transaction ID and send it to support — it is usually fixed within 15 minutes. -
I sent a payment to the wrong number
Contact support as quickly as possible. Mention the deposit number and the amount sent. -
My withdrawal request has been showing "processing" for a long time
If more than 45 minutes have passed, contact support. Make sure the withdrawal number matches the number registered on your account. -
The payment shows "failed" but the amount was deducted from my wallet
In most cases this is temporary and resolves automatically within 5–10 minutes. If not, take a screenshot of your wallet statement and send it to support. -
My deposit was below the minimum amount
The minimum deposit at f999 bd is ৳200. If you send less than this, the transaction will be rejected and it may take some time for the amount to be returned to your wallet. -
My withdrawal is on hold because my account is not verified
For a first large withdrawal at f999 bd, account verification may be required. The support team will let you know what information is needed.
Log in to your f999 bd account now
Deposit via bKash, Nagad or Rocket and start playing today.
f999 bd Login